Vantaggi
You meet a lot of really great people
Svantaggi
You are micromanaged by your direct supervisors. You can get in trouble for being 1 minute late from a break or lunch. This is not overexaggeration, this is how it really is. Very mundane and repetitive. Call after call with no breathing room between. Call center enviroment with goals that are unachievable at times. Management very rarely communicates with individual employees. When considered for a raise or promotion you are judged by your "numbers" and not the hard work that you put into the company which is at times frustrating. A joke among our department is who is the next to get fired because you are reprimanded more than praised and you always feel like your job is on the line. You feel like you are on the show "Big Brother"