Ridiculous - Recensione dipendente - Customer Service Representative presso GEICO

Good work life balance and pay

Long hours sometimes depending on demand

Organized in the hiring and training process

They cared more about output and getting results than the understanding of all the knowledge they cram into us. In addition, we were in training/orientation with mostly supervisor candidates. Meaning, first, there were so many people that did things in vastly different ways which created confusion on expectations and overall objectives of the job. Secondly, it meant that those candidates were finding their footing and being evaluated just as harshly (if not more) than new hires, creating pressure that boiled over to almost every individual on a team.