Vantaggi
Friendly atmosphere, relatively down to earth employees, extensive training, great pay, endless benefits and opportunity for growth.
Svantaggi
This job is very similar people in your life; when you're doing good they love you. When you're not doing so good, they want to have nothing to do with you and start looking for the next person to take your spot (while they continue to smile in your face). I will say that they give you enough notice (or what they like to call "memos" to get your numbers up or you will be returning your badge and escorted downstairs by management. You are timed for EVERYTHING, from using the bathroom to documenting files; the time clock system is like Big Brother (but I guess time is money & GEICO is a "low cost provider".) The hours are also VERY long, especially when you're attached to a headset all day. The first three months of training you sit in a classroom and retain a plethora of information about the insurance industry, while you stare at a computer screen all day, which is very cut and dry. It's darn near impossible to stay awake. The training was good, but it was taught and practiced in a Utopian kind of way, because once you get on the phone with customers SITUATIONS ARE COMPLETELY DIFFERENT AND DON'T EVEN COME CLOSE TO WHAT YOU LEARNED IN TRAINING! Then you get errors on your calls for things you never learned, or you get help from your coaches, and the call is monitored and you made a mistake and it's counted against you. The job is beyond stressful, but it pays the bills, gives you plenty of leave time, and full benefits, so you put up with the gray strands sprouting from your scalp.