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      GM Financial

      Parte di General Motors (GM)

      Azienda coinvolta

      Recensioni su GM Financial

      Excessive Call Volume, Terrible Middle Management - Recensione dipendente - Customer Experience Specialist presso GM Financial

      1,0
      4 dic 2022
      Customer experience specialist
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Some people were really cool to work with, others not so much. Nice, clean building. Amazing leadership from the VP level.

      Svantaggi

      Managers demand outrageous call volumes, even when the queue is at capacity. Zero time in-between calls to process necessary information into the account. Middle management is the worst I've encountered, and only sit at their desk online shopping and gossiping all day instead of assisting team members who need help on a call. Treated like a child, not an adult. Company doesn't know half their own policies and expects false information to be relayed to the customers.

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      5,0
      26 giu 2026
      Treasury analyst
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Great company and great culture.

      Svantaggi

      Nothing to mention or say here.

      2,0
      8 lug 2026
      Software engineer
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      I'm a senior-level software engineer, previously worked at tech companies, and this job is relatively easy for me. No on-call, work-life balance is good. I usually get everything done within 2-week sprints.

      Svantaggi

      GMF is the true definition of work hard, not smart. There are so many dumb engineers. There was a time I had to work with non-technical teams like prod support, and it was quite frustrating. They wanted my team to build an automation so they didn't have to work manually as if anything is possible and there is no limitation within the company. I didn't even create a backlog item as it was a waste of time.

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