Started out great ended badly ! Not bitter but do want to share though - Recensione dipendente - Service Desk Engineer presso GadellNet Consulting

3,0
22 feb 2016
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

They do have a strong culture and have maintained it even through tremendous growth. Flexible allowed me to work remotely and management is easy to work with for the most part.

Svantaggi

The director of Managed services isn't thorough at all I was put on a PIP and one would think before you put someone especially a single parent on a PIP that you would do your homework right??? Wrong that did not happen and he claimed I closed 10 tickets the previous week I assured him he had a made a terrible mistake turns out that I had actually closed 33 tickets NOT 10 he apologized and granted there were other factors like documentation and customer feedback which contributed to the PIP not just ticket numbers but that's not the point !! This is supposed to be a director ???? Shouldn't he follow the 100% Accountability 0% excuses that Gadellnet Preaches so much that all employees have to follow ?? I'm just saying if you look at the review from "Aug 23, 2014 Review from Tier II Engineer" for the most part it's on point. This isn't intended to be or come off as a bitter ex-employee angle but I think it's important that people know. At the end of the day it's business I just think it's terribly uncompassionate that an employee who had given you almost 2 years of service and needs just two days to calm down from the stress of being put on a botched PIP instead of working with them Gadellnet turns around and fires them the next day ?? Is that the Gadellnet family atmosphere you promote ?? Overall my experience believe it or not has been positive I just hate the way it was handled at the end... it was handled like a cold blooded fortune 500 business and that's not what Gadellnet is or so I thought !

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Risposta di GadellNet Consulting
10y
Thanks for the feedback. We've, now, added another HR review step in our PIP (Performance Improvement Plan) process to ensure accuracy and detail in those reports. Our HR Manager will be reviewing, closely, all documents that are used for Performance Improvement.

Esplora altre recensioni su GadellNet Consulting

5,0
26 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Incredible environment, great people. Feel like your actions are truly contributing to the overall goals

Svantaggi

Considerable department changes that can effect operations

5,0
18 set 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- GadellNet is the best IT MSP I've had the pleasure of working for in the midwest USA. - Very supportive & positive company culture (the executive team REALLY cares about their employess & their customers). - The company has been around for 20+ years & has very high customer satisfaction & respect in the St. Louis, Indianapolis & Denver MSP markets. - Great benefits, 401K, company holiday parties, etc. - GadellNet takes supports & takes great care (professionally & personally) of their employees - GadellNet is an American based MSP (HQ in St. Louis) - No foreign/overseas call-centers - All of technical & engineering support team members are proficient, high caliber and professional.

Svantaggi

I don't have any negatives/cons about GadellNet.

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