Negative environment - Recensione dipendente - Dipendente anonimo presso Gainsight

1,0
18 gen 2017
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- The company itself has shown solid progression in the marketplace. - Certain departments/leaders show promise.

Svantaggi

After taking a lot of time to contemplate my sentiment towards Gainsight after leaving the company in 2016, and after having months of experience in a new role/new company, I have been able to form a thorough perspective on Gainsight as a whole and the truly negative environment that exists in its workplace: -- MOST IMPORTANTLY: As a new employee, you will not be set up for success. As opposed to other companies where your manager will support you how you need it, be your internal champion, and set you up for success --> here, your manager will most likely throw you under the bus, not help you overcome your weaknesses, or have a condescending attitude towards you. They will not look out for your best interests, and that will become clear to you. Therefore, your work will suffer, your growth will suffer, and you will find yourself in an extremely negative environment. -- Managers (specifically mid-level ones) want your life to be as difficult as possible. There is no care or concern for your personal life or life outside work, but there is a care to make sure you stay under them and don't proceed up the company ladder. Your hours, your ability to success and grow, and your personal life will suffer. -- There is a facade of helpfulness and collaboration. Having this attributes is what the company might like to think, but after experiencing other work environments, one can quickly realize that at Gainsight, everyone has their own agenda, and they only care about themselves. There is no genuine desire to collaborate or help, only to do so if it benefits that person. This creates an extremely negative environment that lacks true innovation and creativity. -- You will be extremely micro-managed. You will not be able to have a remotely autonomous experience or be able to push initiatives on your own. If you don't fall perfectly in line with those around you and above you, you will be ostracized. -- You will be unhappy. No one at this company is happy and it's because of the negative culture that has been set by mid & mid-to-high level managers. Don't get me wrong - there are a ton of extremely talented people at this company. It's beyond me as to why they've stayed as long as they have, but I'm confident that won't continue unless things change.

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Risposta di Gainsight
9y
Thank you for taking the time to write this. It's clear from the thoughtfulness that you put into this that you care about your former teammates and want things to be better. That being said, I'm so sorry for the pain I've caused you in your time here. I own this personally as CEO and it's my fault that you had a bad experience. I probably will never be able to repay that to you (though feel free to reach out to me if I can) but hopefully I can pay it forward with other teammates. I truly am sorry. This post brought me great sadness. Our process when we receive Glassdoor input (good or bad) is to post it online internally to spur more input/dialog. I received several posts in our public forum internally (Chatter) and several more submissions through our anonymous feedback system. I won't go into the specifics here though I'm glad to, but please know your post sparked good dialog and you should be proud for trying to make your former company better. I wish you the best in your future endeavors. Again, I truly am sorry.

Esplora altre recensioni su Gainsight

5,0
11 apr 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I absolutely love working at Gainsight. The leadership team is thoughtful, strategic, and genuinely cares about both the business and the people behind it. There’s a strong culture of innovation and building are encouraged and brought to life. The products are thought leaders in the space. Customers who fully invest in it and continue to educate themselves across the platforms consistently see strong ROI and genuinely love it. What really stands out is the environment: mistakes aren’t met with blame, but with coaching and support. You’re challenged, backed, and given the space to grow while doing meaningful work.

Svantaggi

Like many growing companies, some processes and change management can feel a bit disorganized at times. That said, there’s strong awareness across the team and leadership, and a real openness to change everyone recognizes the opportunity to drive more efficiency and is actively working toward it.

3,0
25 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

smart people and decent benefits

Svantaggi

once was a good community, now a corporate strategy play

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