Vantaggi
Salary, Co-workers, office location & covered parking.
Svantaggi
Poor, inexperienced, disorganized & micro- management. Department is suffering under manager with small agency experience & supervisor with 2 years of insurance experience. They lack the professional knowledge, wisdom & ability to lead. Top revenue clients are being cheated out of stellar service due to the mixing in of low revenue, high maintenance accounts. Many staff lack knowledge & need additional insurance training. There is too much emphasis on internal processes instead of stellar, knowledgeable client service. Positions are advertised to bait in the best talent then switched after hire. This is unethical. No one wants to be tricked into accepting a position & then have the position altered to one they would never have accepted. No benefits administration during open enrollment. You fend for yourself online. Terrible, expensive benefits. The environment is like a communist country not a professional organization in a democracy. People need jobs to live but are unhappy about how poorly they are treated. Staff are expected to perform a high level of service on an unrealistic, high workload, with inadequate staffing & support.