Awesome Company..Low Pay..ZERO opportunities to advance - Recensione dipendente - Customer Service Representative presso GameFly

3,0
7 mar 2016
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

-Great group of people to work with -Management is open and easy to talk to -Fun product -Small call group (can be good or bad depending on your preference) -Great Medical/Dental/Vision benefits

Svantaggi

-Low pay for customer service -No advancement opportunities in customer service (can't advance unless someone in leadership quits which is extremely rare) -Treated differently than the corporate employees in California - Can't play video games/limited online because the company is not willing pay for better coverage

Esplora altre recensioni su GameFly

5,0
30 mar 2023
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Fun, good team, small company.

Svantaggi

Pay could have been better especially after moving up

2,0
24 feb 2014
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- I met great people that I love to this day. - Variety of channels used to respond to customers (Phone, E-mail, Chat). - Free GameFly account. - Small customer service team. It provided a sense of camaraderie.

Svantaggi

- Working on weekends and overtime around holidays. - Pay was mediocre for the industry, but the amount of my raise after a year felt insulting. - Some reps valued speed more than quality and the metrics only reinforced this attitude. - A lot of reliance on your specific Lead's philosophy of how to handle certain issues. - It seems as if the upper management was more worried about advertising than investing in the company's infrastructure. - No room to move up without someone leaving the company.

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