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General Dynamics Information Technology

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Vangent made me a better agent and taught me to be more skilled at my job. - Recensione dipendente - 1-800-Medicare Customer Service Representative presso General Dynamics Information Technology

3,0
23 mag 2012
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Continued education to become better as a CSR

Svantaggi

Couldn't go to the bathroom off scheduled breaks without a medical note, which was unpaid. Inconsistent management styles in which most would coach a representative but some would write the representative up making it an infraction leading up to consequences including termination. Lockers far away from where the representatives sit, making it very cumbersome to get your purse or any personal items AND still get back in 15 mninutes (break) or 30 minutes(lunch)

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5,0
11 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great communication learning experience in information technology and insurance

Svantaggi

I do not have anything negative to add. However, there is always room for improvement.

3,0
3 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good pay and flexible telecommute options

Svantaggi

Extremely basic benefit offerings. There also seems to be a very wide chasm between GDIT internal (management/corporate) and front-line staff who are focused on the contract.

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