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      Genesys

      Azienda coinvolta

      Recensioni su Genesys

      Offshoring to Manila - Recensione dipendente - Tech Support presso Genesys

      1,0
      19 ott 2017
      Tech support
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Unlimited PTO, fairly good pay, great benefits for a low cost, work from home often.

      Svantaggi

      Sent all of our jobs to Manila. CEO encourages (ahem..BEGS) employees to leave good feedback here, rude engineers who will use foul language and make you feel small. No training. Genesys has started to charge customers for support, selling "tokens" for the right to get support and training on newly deployed software.

      Esplora altre recensioni su Genesys

      5,0
      29 giu 2026
      Senior services engagement director
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Great teamwork. Remote work. Solid product suite.

      Svantaggi

      Upward mobility for career. Lack of communication between different areas can cause silos.

      4,0
      26 giu 2026
      Marketing
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Interesting take on customer experience using AI. Good pay for the role.

      Svantaggi

      Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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      Ricerche correlate: Offerte di lavoro di Genesys | Stipendi di Genesys | Benefit di Genesys | Colloqui di Genesys
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