Pathetic company - Recensione dipendente - Software Engineer presso Genesys

1,0
8 mag 2018
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

My job and my team are great, many people I work with are great and very knowledgeable.

Svantaggi

President is a joke, he stands up in all hands meetings and tells employees if they aren't happy after management took away a bunch of benefits that there must be something wrong with the employees and they need to quit. CPO is delusional, she thinks we have a great culture and that upper management cares but they just keep making things harder and taking away the positives of working here. And she lashes out at people with differing opinions (and real experiences that don't jive with her delusion). Too much upper management. It is clear that Genesys doesn't care about their employees if they keep hiring more c-level employees and vp's while laying off hundreds of sales, finance, and engineering. Compensation sucks! Interactive compensation was decent and at one point was the industry leader in Indianapolis, after the acquisition, things have only gotten worse. We get basically no raises, bonuses are delayed over a year after you should have received them and then they are adjusted based on the company objectives that employees have no control over. The NPS is a joke, they tell you how it works and then expect you to only give 9's and 10's. If you are giving 7's and 8's then you are doing it wrong.

avatar
Risposta di Genesys
8y
I see you have many concerns and issues; I am not really sure I can address them all in one brief response. To pick one, I believe our Indy site has a lot of great benefits, including an on-site health clinic, a subsidized café, and a gym. Although my husband might agree with you in saying I’m occasionally delusional, I truly believe we have an incredible culture. If I disagree with your point of view on this, I’m very sorry that you feel that is argumentative. My door is always open, as is that of the rest of the leadership team, and we welcome the conversation - you bring up some good points that I think are easily addressed. Tracy (Tracy Cote, Chief People Officer).

Esplora altre recensioni su Genesys

5,0
19 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great environment. Lots of opportunity for growth

Svantaggi

Not many. It's a fast moving place so people need to be comfortable with that.

4,0
1 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

PTO is very generous. Great work life balance. Excellent pay.

Svantaggi

Support gets very little say in anything and continues to get more work. Takes at least a year of drowning before you really know what you are doing with confidence.

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