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      Genesys

      Azienda coinvolta

      Recensioni su Genesys

      From Good (Interactive Intelligence) To Bad (Genesys) - Recensione dipendente - Developer presso Genesys

      1,0
      19 dic 2020
      Developer
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      - People are among the brightest in the industry - ININ team are like a family - Open time off policy

      Svantaggi

      - Open time off policy - Salaries are not competitive compared to other companies. Management always tell you business is good but it doesn’t equal to any deserving raises or bonuses. These are capped to a certain % (bucket) each year. - Focus is on PureCloud. They offshored PureConnect support and other departments to India and is on a decline. - PureEngage folks should keep an eye on this as you may be the next ones to go. - Meetings and meetings all week and all day.

      Esplora altre recensioni su Genesys

      5,0
      29 giu 2026
      Senior services engagement director
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Great teamwork. Remote work. Solid product suite.

      Svantaggi

      Upward mobility for career. Lack of communication between different areas can cause silos.

      4,0
      26 giu 2026
      Marketing
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Interesting take on customer experience using AI. Good pay for the role.

      Svantaggi

      Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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