Ineffective acquisition migration - Recensione dipendente - Dipendente anonimo presso Genesys

3,0
7 ago 2014
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great company if you're in Genesys proper.

Svantaggi

Genesys hands over existing teams to the acquired company and from my experience doesn't do due diligence on the company it's purchasing. Angel has a dysfunctional management team and needs guidance from Genesys. Customers are not as happy as Angel touts and solutions are suffering.

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Risposta di Genesys
11y
Thank you for your comment. Our thorough cross departmental due diligence and integration efforts are completed by a joint team among both Genesys and the acquired company, so that we collaborate effectively and come together as a combined team. Since becoming private, we have completed 9 acquisitions to date, and our process is always evolving and improving. Any current employees who have concerns about any of our acquisitions should come and see me personally and I will be happy to discuss. - posted on behalf of Steven Rust, SVP Corporate Development

Esplora altre recensioni su Genesys

5,0
8 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

great place to work at

Svantaggi

no thoughts at this time

4,0
26 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Interesting take on customer experience using AI. Good pay for the role.

Svantaggi

Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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