First 2 years have been great. Looking forward to the future. - Recensione dipendente - Business Consultant presso Genesys

5,0
25 ago 2014
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

As a customer service professional I respond to those with equal passion. Genesys had unlimited passion for its customers in helping them deliver exceptional Cx. Genesys has fantastic products and a sportive management team.

Svantaggi

Growing pains. As the company grows internal processes need to keep pace with the rate of change. This can cause some issues (administrative) but otherwise it's easy to work for and do business with Genesys.

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5,0
29 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great teamwork. Remote work. Solid product suite.

Svantaggi

Upward mobility for career. Lack of communication between different areas can cause silos.

4,0
26 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Interesting take on customer experience using AI. Good pay for the role.

Svantaggi

Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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