Vantaggi
A great place to work if you are passionate about customers and service and experience provided to them. You are given full autonomy and space to make decisions and invent better ways to improve CX through innovative use of technology. If you are interested in getting involved with a company where the future customer service and customer experience technological solutions are developed then look no further and join Genesys. I have been with a company for just over a year and finding it very fulfilling - I think Genesys is a company that 'walks the talk' as its senior level leadership is absolutely behind its brand promises and focus on CX (for its clients and their customers) remains their ultimate priority!
Svantaggi
Sometimes travel can take its toll on work life balance as depending on your role your geographical remit may involve an extensive travel commitments and schedule.