Fake Reviews - Recensione dipendente - Management presso Genesys

1,0
8 nov 2014
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Not much to say here

Svantaggi

Genesys HR requested that employees post fake reviews to "pump up" the company reputation, which seems to destroy the whole purpose of Glassdoor.

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Risposta di Genesys
11y
Genesys does not influence employee reviews. We do ask our employees to post reviews – honest, genuine evaluations of how they feel about working at Genesys. All employee reviews represent employee’s own opinions. We want real feedback – good or constructive – and as you can see from the feedback, a variety of different points are raised. If you feel that in some way our method of encouraging employees to post reviews on Glassdoor as a measure of evaluating engagement while offering transparency is biased, please contact me or your manager and let us know where your concern is coming from. ...Tracy Cote, SVP HR

Esplora altre recensioni su Genesys

5,0
8 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

great place to work at

Svantaggi

no thoughts at this time

4,0
26 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Interesting take on customer experience using AI. Good pay for the role.

Svantaggi

Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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