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      Genesys

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      Recensioni su Genesys

      Sales talent should avoid…for now! - Recensione dipendente - Sales presso Genesys

      2,0
      10 ott 2022
      Sales
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Leading brand in the CX market…with 30 years of history and dominant lead in innovation and market share…if not further mis-managed.

      Svantaggi

      Ivory tower leadership and corporate politics at its worst: CEO seems disengaged, perhaps fretting missed IPO window. Rarely addresses employees and when does its spin about another corporate challenge/change. CRO is incredibly unqualified to lead sales for growth SaaS company. Arrived 2.5yrs ago with decades old hardware-centric playbook in-hand and has turned sales and market effectiveness upside down with zero accountability.

      Esplora altre recensioni su Genesys

      5,0
      29 giu 2026
      Senior services engagement director
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Great teamwork. Remote work. Solid product suite.

      Svantaggi

      Upward mobility for career. Lack of communication between different areas can cause silos.

      4,0
      26 giu 2026
      Marketing
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Interesting take on customer experience using AI. Good pay for the role.

      Svantaggi

      Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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