Beware - Recensione dipendente - Front Line Manager presso Genpact

Upper management treats everyone like juveniles (except their pets.) Your schedule can change one day giving you a few hours sleep between shifts. Extremely high attrition rate...for a reason. Nothing is ever their fault - it's always the lower level managers. The proper tools do do your job aren't available, yet you are expected to use them. Upper management doesn't seem to support others. All they want is to be able to bill the client for headcount. Work life balance doesn't exist and we have been told as much.