Traumatising experience! - Recensione dipendente - Partner Development Executive presso GetHarley

I want to start by saying for anyone looking at these reviews potentially interested in joining GH, please do not take notice of all the positive ones on here. During my time, I was urged constantly to write a positive review on glassdoor and was chased on this on numerous occasions. The comments on here about GH being a positive and supportive working environment could not be further from the truth! When I first started at GH, I was extremely impressed by the company ethos, mission and vision. Everyone I met seemed incredibly friendly, and they really sold the dream that I could fast track my career with them. It didn’t take long until I realised that this was all a facade. I joined at a point in which they had just fired a number of sales members. Another they fired a month into my employment, which the CEO expressed to the rest of the sales team was due to the fact that GH is for “ninjas.” (Honestly, expect lots of cringe). In fact, the CEO often bragged that only 1 out of 3 would pass their probation, which inevitably created anxiety amongst the team around job security… the probation period is 6 months! They played on this fear by telling me things like “you’re either going to sink or swim in this job” and would pressurise me to work evenings and weekends too. On my first week I was informed that we have an hours lunch, though that this is just “not the vibe of the office” - you would definitely be frowned upon for doing so. Everyone eats while working, I was sometimes working 8:30 am till 9pm due to the problematic hustle culture so deeply encouraged. There’s a feeling that they are disappointed in you should you not work outside your working hours or just generally do everything that they want you to do. This even filtered down into being pressurised to go for after work drinks, we were told we were ungrateful if we ever declined (most of us just wanted sleep). They started doing Monday morning 8am gym sessions. Only, this became mandatory - I was told off by my manager on a Sunday for not wanting to participate every week. Wildly inappropriate to say the least. Then there’s the point around progression, GH have very few favourites that will be given opportunities. Everyone else are promised progression which in actuality they have no intention granting. Personally, I was hired to do both new business and account management. I was told that there would be an opportunity to see which one suits me best and then eventually focus on that. However, I was only ever given a few challenging accounts with really low patient count for account management, they offered me no training or guidance. It was clear that the sales manager wanted to keep me as her side kick for new business. They eventually reduced my role to online outreach everyday and managing the sales managers work emails and calendar (practically her PA)… considering this was not my first sales role, this was most definitely not utilising my skills and experience. I think someone else touched upon this here, though I think it’s worth reiterating that the sales manager (I believe now called head of commercial management) is incredibly unprofessional and difficult to work with. It often felt like walking on eggshells around her, she was always hot and cold. Just one example, I requested to take a call since a family member was taken to hospital. She responded to tell me that these are “core working hours” and would not let me call them despite being visibly worried and upset. This individual is a bully, unless you’re going above and beyond to do everything her way she will make effort to either get rid of you or make your life miserable and ensure you are not given opportunities. Expect complete micromanagement. She is close friends with the CEO and has far too much power within the organisation. There is also no HR, which should tell you everything you need to know. When I eventually decided to leave, they tried to keep me on the basis that I was “on brand” whatever that means. When I explained that I was unhappy just doing outreach, this was after all not the job that I had applied for, they told me that I do not have what it takes to be an account manager. They made me do a presentation on the spot, told me it was not good enough and then I left. Since leaving I have become such a happier person! I have now got a good work/life balance and work for a great company who support me and give me far more opportunities. If you’re looking for this you won’t find it at GH, I can’t stress enough how awful of a workplace this is. I have only touched upon a few points and examples here, though if there is one way to describe GH it would be TOXIC. I know others have since left without having a job lined up purely to escape the terrible work culture. All in all my worst ever working experience.