The biggest regret of my career. - Recensione dipendente - Dipendente anonimo presso GetHarley

1,0
22 mar 2024
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The other employees (not on management level) are the only pro to this company.

Svantaggi

Where to begin. This company is a mess, which is so disappointing because it seems so promising from the outside; lots of funding, values you want to be a part of, promises of career opportunities at a successful woman-led startup. Unfortunately, this company and the way it treats its employees couldn’t be further from the truth. I left a company that really values their employees to come work at GetHarley because I love skincare and thought it was a great opportunity for me but from the get-go I was incredibly undervalued. The workload is impossible, and you are expected to do everything with a can-do attitude without voicing concerns should you have any. They overwork everyone on the basis it’s a “startup”, but everyone is underpaid for the amount of work they are doing. Salaries are inconsistent within each team, and GH recently made an attempt to “benchmark” these salaries and “ensure everyone is paid fairly” but it’s all for show, again especially when you consider the amount of work that everyone is undertaking, something I suspect was not included in the process of salary benchmarking. This company is constantly trying to automate processes but for every step forward, there are 5 steps back and the automation is failing miserably. When the automation is going poorly or another area is struggling (as they often do), management blame employees instead of trying to improve systems. On the subject of management, this company is incredibly nepotistic and very few people will get career opportunities, and most who do only do so because they’re friends with senior management. Many entry level employees struggle to get a salary bump or a promotion but the managers are constantly being promoted, which breeds a really toxic and stressful environment. To add to it all, there is so much micromanaging from certain individuals in management, who treat the employees like they are beneath them. All this company is good at is giving people the runaround and giving bs excuses. It’s no wonder that if people aren’t fired (which happens quite often), they quit because they don’t want to be treated poorly. Many people leave without anything lined up because that is still a better option to them than working here. When I left, my exit interview was cut short before I had the chance to voice all my concerns, which was disappointing but not at all surprising. It’s also really not surprising that most of the people who’ve left this company had long tenures at their previous roles and a really short tenure here. I’ve worked in a few industries and this is the worst I have ever been treated at a company, the most undervalued I have ever felt, and the most toxic environment I have ever worked in. There’s so much more I could say but I urge anyone who is thinking of working here to please not listen to the good reviews, there’s a reason they all sound so similar. If I could take back working at this company, I would.

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Risposta di GetHarley
2y
Hi there, thank you for your review. We are sorry you had a negative experience during your time at GetHarley. We never want any of our employees to feel they are undervalued or have an unmanageable workload. Over the past 3 months we have brought in VP’s across all areas of GetHarley; notable to your feedback, that includes VP’s across Operations, Commercial, People & Culture. With this, we are evaluating recruitment processes, team structure, commission structure, onboarding and automation. Additionally, we are working closely with our sales team to understand from them directly how we can best support new and existing team members to thrive in their roles at GetHarley. Regarding salaries, we did indeed conduct external benchmarking to ensure all base salaries are at or above market level, so as to be compelling and fair across the board. We did this to provide enhanced transparency internally and externally - please be reassured we comply unwaveringly with these salary ranges. We truly care about the happiness and wellbeing of our employees and take your feedback very seriously. If you would like to discuss your experience further, our VP of People & Culture and Founder & CEO will be happy to meet with you in person. Please don’t hesitate to reach out directly if this is something you’re open to. We are incredibly committed to learning from our mistakes and we're actively working on enhancing trust and communication to provide a better sense of stability for our valued team members.

Esplora altre recensioni su GetHarley

4,0
16 feb 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

1. You’re given real ownership from early on. It’s not a place where you sit back as you’re expected to think commercially and act like a real owner of your book 2. Strong exposure to the bigger picture. Sales isn’t siloed, so you understand product, operations, and strategy more than you might in a larger company 3. Leadership is quite accessible. You’re close to decision-making and can raise ideas or concerns directly. 4. When the team is aligned, it feels collaborative and low-ego. Wins feel meaningful because you know how much work goes into them. I have left due to relocation rather than dissatisfaction. It’s not always easy, but the experience stays with you. I learned a lot during my time here especially about accountability and operating in a high-expectation environment

Svantaggi

1. The pace can be intense, particularly during periods of change. At times, priorities shift while expectations remain high. Internal communication is crucial 2. Here is not an environment for someone who prefers very fixed structure or predictability It requires a certain mindset - you need to be comfortable with intensity, ownership, and change. I’ve seen people join expecting a more “chill” sales role and struggle because that’s just not the reality here.

1
5,0
4 feb 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The company has grown very quickly which creates lots of opportunities to learn, stretch and take on meaningful responsibility early. If you’re motivated by ownership and impact, there’s plenty of room to grow here. The leadership team is approachable and receptive to feedback. Following a recent restructure, there’s been a noticeable step change in transparency and communication, which has helped rebuild clarity and trust. Regular weekly updates and clearer leadership messaging have made it easier to understand priorities and direction, particularly after a period of uncertainty. The culture remains collaborative, with supportive teammates who are willing to step in and help when things are moving fast.

Svantaggi

The recent restructure had a real impact on morale and created uncertainty across the business. While the changes were positioned as necessary, they were difficult and understandably unsettling for many people. As a fast-scaling company, priorities have shifted at times and some processes are still evolving. The pace is fast and won’t be for everyone - it’s best suited to people who enjoy a dynamic environment and can adapt as things change.

2
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Risposta di GetHarley
3mo
Thank you for taking the time to share such a balanced and thoughtful review. We recognise that the recent restructure was difficult and had a real impact on morale. We’re grateful for the resilience and professionalism our team has shown during that period. It’s encouraging to hear that the increased transparency, clearer priorities and weekly updates are making a difference. We’re committed to continuing that momentum while strengthening processes to support sustainable growth. We appreciate your honesty and your contribution to GetHarley’s journey!
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