Sinking ship - Recensione dipendente - Inside Sales Representative presso GetScale

1,0
3 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Easy sales and efficient systems on some accounts. Other accounts seem harder and higher quota than ESS is, so I am glad to have that. Decent time off and benefits are good.

Svantaggi

Outsourcing to international agencies, instability and a lot of layoffs. You will notice your team get smaller and less people are in the office, then you see international coworkers take there spot. Not very high pay for being in-office, even if you convert well. They seem to be training AI to replace ISR's on other teams. The office had a lot more employees when I first started than now. Toxic atmosphere and you're not able to be honest with leadership, or your call coaching will magically increase. Then they just pick someone they liked better anyways. The new office last year seems to be just a cheaper location to downsize and outsource more. Costs me more in gas now too. Have been seeking new employment, if I don't get outsourced first.

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Risposta di GetScale
3mo
Thanks for taking the time to leave a review and for recognizing some of the positives, like our sales systems, certain account structures, and the benefits and time off we offer employees. That said, a few points in your review don’t align with the actual history of the company, so it’s worth clarifying for anyone reading this. If you’ve truly been here for 5–7 years, you know that layoffs have not been a regular occurrence. In fact, we had one round at the tail end of COVID, which many companies unfortunately had to navigate during that time. Outside of that period, layoffs have not been a common practice here. The same goes for the office. The new space is not a downgrade; it’s actually closer to downtown Austin (about 10 minutes southwest of downtown compared to the previous office that was 20–25 minutes away). It’s also a significantly larger space because we are planning for future growth, not downsizing. The building includes amenities our previous office never had, including a full gym, an on-site café, and a clear view of the downtown skyline. Regarding AI: the reality is that AI is becoming part of nearly every modern business. Our goal isn’t to replace people, it’s to make our teams more effective and competitive. Companies that completely ignore technological shifts tend to fall behind, and we’d rather invest in tools that help our teams succeed than pretend those shifts aren’t happening. We always encourage honest feedback and open dialogue internally, and we hope anyone who feels strongly about concerns raises them directly so we can address them constructively.

Esplora altre recensioni su GetScale

5,0
3 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

*cool office *people are super nice and fun to work with *warm leads *TLs are fun to work with

Svantaggi

*no 401(k) match they pay for the fees which is cool *sales burnout is real but I like the WFH option

4,0
15 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

GetScale gave me some of the most formative professional experience I've had. The environment is fast paced and hands-on, which means you learn quickly and get exposure to real problems early. The high volume phone environment teaches you to move fast, embrace feedback, lean on your peers, and get comfortable with the growing pains. If you want reps and at-bats, you'll get them here. There's a genuine culture of doing the work, not just talking about it. I built skills here that I still rely on daily, from coaching and team development to thinking operationally in complex, regulated spaces. If you show up ready to contribute, people notice and doors open.

Svantaggi

Like a lot of companies in growth mode, the infrastructure doesn't always keep up with the intention. That can mean extra weight on the people who care most. The pace and intensity of a high volume floor can wear people down, which can be a challenge for retention. But in my experience, the culture at GetScale outweighs that challenge 9 times out of 10. Processes and priorities can shift quickly, sometimes without clear communication or documentation, which can cause headaches for management trying to boost buy-in and friction for teams trying to execute at a high level.

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