Work at home customer service rep - Recensione dipendente - Customer Service Advocate presso Globe Life

5,0
16 feb 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Company provides all equipment, paid training paid holidays and personal and sick time as well. 401k health and dental insurance and more. Work from the comfort of my home in my jammies. Never had a single problem with one of my coworkers. Room to grow and Globe Life strongly believes in giving back so there's a lot of opportunities here. Christmas bonuses, scholarships for employees children. Very positive atmosphere with coworkers uplifting and encouraging.

Svantaggi

Pay is good but it could be better. Bi-weekly pay, Promotions or annually. 30 minute lunches seem to go too fast. The customers can be quite rude and sometimes it can be quite stressful dealing with some of them but the good outweighs the bad on that.

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Risposta di Globe Life
1y
Thank you for your feedback. We strive to provide our agents with the ability to have a successful career in a positive work environment and we're happy you're enjoying it. As you know, this career can be extremely productive both financially and personally with hard work and dedication. Best wishes for a long future of success at Globe Life.

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5,0
18 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Career Stability: The company offers a strong sense of job security, which has allowed me to build a long-term career without constant uncertainty. Opportunities to Grow: I have been able to advance my career over time and take on increasing responsibilities, gaining valuable skills along the way. Supportive Team Environment: Many colleagues are collaborative, knowledgeable, and willing to help, which creates a positive day-to-day work atmosphere. Industry Experience: Working here has provided deep insight into the industry and allowed me to build expertise that would be difficult to replicate elsewhere.

Svantaggi

Slow Advancement Pace: While I have progressed, the pace of advancement has been slower than I initially expected or desired. Career growth can sometimes feel limited or dependent on timing rather than performance. Limited Recognition at Times: Efforts and long-term contributions don’t always feel fully recognized or rewarded proportionally. Bureaucracy: Decision-making processes can be slow, which can hinder innovation and momentum. Compensation Growth: In some cases, compensation hasn’t kept up with the level of responsibility or tenure.

1
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Risposta di Globe Life
2mo
Your thoughtful review means a great deal to us. We're happy to have you on the team and appreciate your contributions to Globe Life's mission of helping provide financial protection to our customers. Thank you for all you do and best wishes for many more years of success with Globe Life!
1,0
1 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I don't really see any pros after reading reviews.

Svantaggi

Poor, indirect communication. First contact was a recording. The second contact was another recording. They requested that I dress professionally for a zoom call, which I did consider. However, after researching the company, I am convinced that this is not a supportive environment.

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