Customer Advocate - Recensione dipendente - Customer Advocate presso GoCardless

Thank you for sharing your feedback about your experience at GoCardless. We appreciate your positive comments about your colleagues, workload and your experience at GC Live. We acknowledge your concerns regarding certain areas of your experience. In terms of learning and development, we want your time at GoCardless to be filled with meaningful learning opportunities that not only shape your career here but also contribute to your growth beyond GC. To align with the 70:20:10 philosophy of learning and development, we have transitioned from a specific learning platform and allowance. Instead, we are focused on providing a range of development opportunities and programmes that encompass on-the-job learning, coaching and mentoring and formal training. Regarding working locations, how we collaborate and work together is crucial to ensure the future success of GoCardless. Our Adaptive Working policy for hybrid work brings together various factors that support and enhance our culture while still preserving the flexibility that we believe is important to our GeeCees. We recognise the value and necessity of in-person interactions, and our culture thrives on face-to-face engagement. We are committed to fostering and nurturing these personal connections. We genuinely appreciate your feedback on staff benefits, as we understand the importance of offering competitive and industry-standard packages. We regularly review our benefits to ensure they remain in line with market standards and meet the changing needs of our employees. Your candid feedback is highly valuable to us, as it helps us identify areas for improvement and strive for excellence. We are committed to addressing the concerns you raised and continually enhancing the employee experience. Thank you for taking the time to provide your insights