Vantaggi
the pros are the very high pay and occasional good supervisors. At the dalston gogen you have a few really good ones, Tom is the best you can ever get! Glen is also good and blair isn't too bad. Also the colleagues always have a chat with you so its a nice environment to work in.
its VERY flexible after you pass probation, you can work up to 1 shift a month!
Svantaggi
the building is not the best. Also there is no shield between each computer like you would imagine in normal call centres so its a bit embarrassing if the person sitting next to you see's your results if you're doing badly.
Its almost impossible to be kept on after probation period, i consider myself lucky to be kept on. Everyone i started with got let off. Make sure your percentage is always good even though they will tell you to get loads of contacts, its the percentage that they will look at when they are assessing you.