Vantaggi
1. There are some genuinely nice people who make work tolerable and are willing to help in any way they can. 2. Product can work but mostly for mid-market businesses instead of small businesses (which is what GoSite tries to target more). 3. Classpass membership were a good benefit.
Svantaggi
1. Pretty toxic college-like party culture. They try to mask this as being the "cool, young start-up" as if this kind of culture is to be expected, but I've been at other start-ups before that have fun without being this unprofessional. 2. Pay is not up to par with market. 3. Managers/upper management definitely play favorites for both individual employees and for departments. 4. Customer support department tends to be undervalued by management even though they're the ones taking the hits from angry customers every day. The typical customers/target customers Gosite is marketed to are horrible. Obviously when working customer support, angry customers are to be expected but the sheer amount of unhappy and angry customers that CS deals with on a daily basis (and compared to the little amount of happy customers) is not normal. Customer base refuse to learn about the product which make for horrible retention. This also just goes to show that there is a huge disconnect between what the Sales department is selling vs. the product itself. 5. On the note of product, the product sucks. It only sells well because of good sales people on the Sales department but the ability of the product does not keep up with expectations set or what is currently already out there on the market (like existing Gosite competitors). I truly don't think this is the fault of engineering - rather I think this is a fault of upper management for failing to see how the product needs to be prioritized and enhanced in order to grow the company properly and keep up with the market. There is definitely a disconnect between what management perceives the customer base needs are vs what the customer base actually needs. 6. Sales department tends to be favored over other departments. I understand as a start-up, sales are important to secure the numbers needed to find good investors but when the sales expectations are higher than what the product can deliver, every other team after sales that the customer encounters are hit hard and management offers no support for this. 7. In general, there is a lack of transparency between upper management and employees. Company is disorganized in its structure and priorities. 8. PTO/Vacations days are slim compared to other tech companies.