While trying to expand, they miss the mark on important matters - Recensione dipendente - Dipendente anonimo presso GoStudent

2,0
6 giu 2022
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- Compensation compared to local markets for some positions - Hybrid remote option

Svantaggi

- Lack of processes - Insufficient training and hasty onboarding (4 days and then you start handling accounts while unprepared) - Too many gray areas in terms of guidelines and compliance - Customer facers are basically performing tele-sales, pushed to over sell and upsell no matter what - A lot of politics and internal conflicts - Toxic core values and lack of customer centricity - Management pushes for overtime to reach unrealistic targets

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Risposta di GoStudent
3y
Hello, Thank you for your feedback. We are sorry that you had this experience and assure you that we take your criticism very seriously and want to further develop ourselves and our processes every day. Therefore, we would be pleased if we could exchange with you personally. Please email us with your contact details to hr@gostudent.org so that we can get in touch with you directly. Thank you and best regards, Yours Anna, Director of HR operations

Esplora altre recensioni su GoStudent

5,0
17 nov 2022
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

There really were only pros working at GoStudent, I loved my time there

Svantaggi

Can’t really say there was any

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Risposta di GoStudent
3y
Hi, Thank you very much for your fantastic feedback. We are so happy to hear that your time at GoStudent was such a positive one for you. We wish you lots of success in your new challenge! Anna Director of HR Operations
3,0
5 gen 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good hour rate, good communication with the team.

Svantaggi

Income may vary; not a long-term job

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