Leadesrhip Killing a Once Great Company - Recensione dipendente - Customer Success Manager presso Gong

2,0
11 apr 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

-Good product and people at the org.

Svantaggi

-New CRO has destroyed any semblance of culture at Gong. -We are operating off a lack of trust and constant admin tasks being pushed down from the top. -Across all GTM orgs there's a microscope on activity metrics, which causes confusion as to what people should be focusing on: activities or outcomes? -Leadership is demanding things like weekly acvitiy in forecasts, on weekly forecast calls with the team, which kills morale and any sort of trust. -AE and CSM teams are turning over at a rapid rate due to this new culture. -DEI is no longer relevant with leadership replacing diverse leaders with white males. -No visibility into pay bands internally, so you have to ask around to find your range.

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Risposta di Gong
2y
We appreciate you taking the time to share your thoughts. While it was hard to read your sentiment about culture, inclusion, trust & transparency, we are always looking for ways to improve and value all feedback. Diversity and belonging remain core tenets of our culture. We continue to prioritize hiring talent from diverse backgrounds & while we are proud of the progress we've made, we recognize this work is ongoing and actively identify opportunities to equip our managers to build diverse teams. As we've grown, we've focused on enhancing our methodologies and optimizing processes so that all employees clearly understand company and personal goals and how to achieve success. We strive to do this in a way that balances autonomy and support; if this hasn't been your experience, we apologize. Don’t hesitate to reach out directly if you’d like to discuss further. - Suni Lobo (CPO)

Esplora altre recensioni su Gong

5,0
24 mag 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Strong leadership Great people, and product

Svantaggi

None that I can think of

5,0
20 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great product, leadership, development, and office culture

Svantaggi

Competitive space, steep learning curve

1
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