Goodshape - Recensione dipendente - Customer Experience Associate presso GoodShape

Smart office in Watford predominantly has call centre staff some nursing, account managers and IT and senior management. If your face fits it can be a really great place to work.

Some heads of department are duplicitous and back stabbing can be vicious. The Account management team are heavily focused on delivering a good service to their clients lead contact and line managers but often overwhelmed with tasks. Nurses are top notch. Head of HR left a lot to be desired perhaps they have mellowed since I worked in the business

Easy, follow scripts proverbatim, nice management

Sometimes a bit long especially when there’s too many calls and barely any breathing space