Vantaggi
50% staff discount in the majority of restaurants.
Svantaggi
When applying for a job at Gordon Ramsay Restaurants you might be expecting to join a best in class restaurant group. Unfortunately, the reality is quite the opposite. Gordon is considered King by Senior Management and anyone else is just a disposable servant and is treated as such. Lacking any care or compassion for employees. Misplaced arrogance treating employees like they are lucky to be working there, clearly ignorant of the fact of the workforce shortage facing the hospitality sector currently with plenty of opportunities available at the competition. Senior managers are VERY inexperienced with many being promoted above their capabilities after years of loyal service or being friends with Management. As a consequence, they often lack basic management skills and don't know how things can be done differently to improve operational processes which is essential as the business grows. The company attracts some amazing talent which would be a great asset to the company if we were supported and/or nertured. Unfortunately, all the good talent doesn't last in the company with most employees not staying longer than a year in post. Extremely high turnover of staff throughout the organisation, it often feels like good talent is deliberately suppressed by inexperienced Senior Management to ensure they themselves are not outshined. Micromanagement, lack of support, trust or respect and belittling is commonplace. There is also an extreme blame culture across the company which inhibits creativity and decision making, if you make a decision that doesn't work out despite sound planning and reasoning you can expect your head to be on the chopping block. Management will then try to pass off hindsight as their superior knowledge. Even if you do deliver to a best in class standard they will still find something to criticise you for. Very demotivating. The blame culture also means everyone lies or tries to hide problems rather than raising them to fix and resolve, meaning some issues can snowball over time and become harder to fix. Management often try to pass off their own mistakes onto others too. Employees often just disappear, in one day, gone the next, either walk out or sacked for probably some minor issue. Never known of anyone working a notice period allowing for proper succession planning or handover. I never received a handover for my role, it took me twice as long to find my feet with zero training or support, while receiving consistent criticism for not completing task in a certain way which I had never been trained on. It felt like there was an unrealistic expectation I would join the company and automatically know how to work with all their systems and to their undefined procedures/standards. Despite having subtantial previous experience in similar roles in other companies, every company is different with different systems and procedures etc. However, there just wasn't this understanding or empathy from the Management because of their own inexperience which they project onto you. There doesn't appear to be any clear company vision, strategy or business plan. Decisions appear to be made based on the mood of the CEO on any given day. Constantly changing priorities with little planning, everything feels last minute and urgent, making simple task quite stressful and chaotic, often resulting in the need to work longer hours (unpaid) to meet the last minute deadlines which could be avoided with proper planning. As a consequence many matters are a 'quick fix' due to unrealistic last minute deadlines which only causes more problems to be fixed in future which could be avoided with proper planning in the first instance. Little respect for work life balance as a manager it feels like there is an expectation you will be available even on off days/holidays. The Support Office is a pain to get too, as a consequence many support office employees work from and hold meeting in the restaurants which isn't ideal, can waste working time travelling between multiple restaurants and the office.