Vantaggi
I joined Grainger when they first introduced the Inside Sales position to San Antonio. There were a lot of promises made on what to expect and over the next two years, a lot came through, and many fell through. Every change has been for the better in the long run. Commission, metrics that matter, smaller teams for better management, etc. Another review on here said it was $600 for 100% commission reach, when I left, it had been raised to $950 . I stuck around for so long for having a great book of business, and whenever there was a company change for the worse, by next quarter, whatever it was had changed anyway. They are STILL figuring out how this new position within Grainger can work the best and are STILL figuring out ways to gauge success of it. There is actually great visibility to people higher up on the food chain from Chicago, they were always walking around the building every month or so.
Svantaggi
-It's a temporary position unless you want to move to headquarters in Chicago b/c there really isn't a pathway to move up. - If you have a bad book of business, you are stuck with it forever - Metrics change every quarter. If you do well on say call times, next quarter it won't matter b/c now they only care about quality connections. - High turnover, on all levels. In two years, we went through 3 Managers. - It's difficult to make real money here with the goals set for commission - They do not have a system to clean up or better the book of business you are auto assigned to. - Weak contests/motivational incentives