Vantaggi
Lot's of support from internal teams. Supply chain is world class, order fulfillment is extremely accurate, customer service is spot on and very supportive to rectify customer issues. Leadership invests in a lot of resources/trainings for sales. Annual trade show allows for partnerships with vendors to drive value for the customer, and sharpen sales skills/techniques through workshops and seminars/talks. Great company culture and pride. Highly inclusive atmosphere, truly somewhere you can be yourself! Monthly stipend towards vehicle plus mileage. Good discounts on all Grainger products!
Svantaggi
Very broad set of products and services can be difficult to learn. Reducing customer coverage in areas by consolidating territories, and shifting some territories to junior reps (field account representatives). Compensation could be more competitive and the profit sharing isn't what it used to be anymore. Sales organization can be highly political when it comes to promotions/transfers. Commissions were cut for all sales staff in H2 2020, due to sudden loss in revenue across majority of the business. Revenue from healthcare vertical broke records, however corresponding sales team members were not compensated as such. Field sales team members were still expected to visit customers in person when allowed, and were considered "front line essential employees." Non-commissionable employees were not financially impacted by COVID, despite not having to work in person.