Career not Job - Recensione dipendente - Customer Service Manager presso Graybar

5,0
1 giu 2018
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I enjoy the job that I do. My team puts the customers first and we all have the same goals. Pay is decent and benefits are fantastic. Being employee owned is a huge thing. My branch manager is really easy to get along with if you do your job but holds people who are impeding the process accountable for their actions.

Svantaggi

The district team seems to have trouble communicating and being on the same page. While I am not adverse to change the new DVPseems to be focused primarily on the financial statement without the understanding that short staffing branches will ultimately lose the company money. He also needs to understand that what worked in his old district will not necessarily work in his new one.

Esplora altre recensioni su Graybar

5,0
11 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Strong department leadership in current role

Svantaggi

Many senior team members with decades of stored brain knowledge that is hard to share

3,0
6 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Many opportunities to learn about distribution and management. Pto is three weeks per year plus holidays and over a s Week of sick time. If you work here longer, you can buy enough company shares to receive a sizeable dividend each year. You are allowed to buy about 5% of your salary in company shares per year and then receive usually 20% of that back per year. The profit sharing plan contributes 10% of your salary to your 401k account but you need to be vested to keep it all.

Svantaggi

You will need a second job to live. Sales reps make way more and do half the work but they report to their managers much more. If you are a CSR, sales people feel entitled to treat you however they want and their manager will back them up. You are watched by coworkers and management like a high surveillance prison especially when you're new but they will leave you alone if you're good at your job after a year or so. Graybar brags about how much revenue and profit they make but middle and upper management suck it all up leaving scraps for the workers who made it for them.

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