Treat Employees Better! - Recensione dipendente - Customer Service Representative (CSR) presso Graybar

1,0
19 feb 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Some managers and some colleagues were good people.

Svantaggi

This company has many issues they need to address. They threatened my job over doing a transfer to a position that requires much more work yet no pay. The manager and coworker they moved me to treated me very poorly. The job overall is underpaid and I know many who have left due to that reason. No flexibility as some days roads were dangerous and they forced us to come in when we could have worked remote. No flexibility or willing to work with employees.

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Risposta di Graybar
1y
Thank you for sharing your feedback. We are committed to fostering a positive and supportive work environment for all employees. We understand that transitions between roles can come with challenges, and we strive to ensure fair treatment and clear communication throughout the process. We also recognize the importance of flexibility and safety, and continuously assess our policies to better support our team. Your concerns are important to us, and we appreciate your input as we work toward improvement. If you would like to discuss your experience further, please email reviewfeedback@graybar.com.

Esplora altre recensioni su Graybar

5,0
24 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great leadership at this local branch. Benefits were great. Education was great as well

Svantaggi

None that I can think of

3,0
6 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Many opportunities to learn about distribution and management. Pto is three weeks per year plus holidays and over a s Week of sick time. If you work here longer, you can buy enough company shares to receive a sizeable dividend each year. You are allowed to buy about 5% of your salary in company shares per year and then receive usually 20% of that back per year. The profit sharing plan contributes 10% of your salary to your 401k account but you need to be vested to keep it all.

Svantaggi

You will need a second job to live. Sales reps make way more and do half the work but they report to their managers much more. If you are a CSR, sales people feel entitled to treat you however they want and their manager will back them up. You are watched by coworkers and management like a high surveillance prison especially when you're new but they will leave you alone if you're good at your job after a year or so. Graybar brags about how much revenue and profit they make but middle and upper management suck it all up leaving scraps for the workers who made it for them.

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