The bad, violent customers who arrive with an agenda to create havoc. The screaming people who think wait times are not for them. The parents who verbally abuse staff in front of their kids. The sense of entitlement and despicable behavior of a growing number of customers that has, on occasion caused a 911 call. Great Clips stylists are often young and customers feel they can bully these human beings who are working so hard and just trying to earn a living.