Worst Management - Recensione dipendente - Customer Service Representative presso Groupon

1,0
3 mag 2017
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Instead of pros and cons let's take it as present and past- Groupon was too good when I joined there during 2014. Work place, Work culture, Less pressure. Only email process communication to customers. Good salary. Best incentives around the market.During past too it had some disadvantages as night shifts and weekend work. Politics in high level management was there in Groupon always. Fit for nothing people works as QA's.

Svantaggi

Now it is definitely not anymore a good company. Literally a BPO with a cost cutting factor as their main motive and such the blood of employees.Change of high level management. Firing out employees who work hard and intake new employees from sutherland with lesser salary is their new technique from August 2016. From November 2015 company became worst after chat process became their majority motive. To earn and to give is the best company's practices. But Groupon's is To earn and To save from employee's too. High work pressure now but salary is same.

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5,0
2 gen 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Learned a great deal here. My first big guy job and the responsibilities kept me focused and motivated. I grew a lot as a person at Groupon as well

Svantaggi

Not many cons. People are really cool.

2,0
11 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Gaining experience targeting multiple industries

Svantaggi

Management doesn’t care about you. Unrealistic goals. Everyone at 30-40% of quota. Complicated quota attainment system. Your job is to ask for 70% of margins for small businesses that have only 10-15% margin budgets

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