Not all it's cracked up to be - Recensione dipendente - Customer Service Representative presso Groupon

2,0
29 ott 2014
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great co-workers where you'll make lifelong friends, unlimited PTO, relaxed dress code, great insurance and end of year party

Svantaggi

outsourcing customer service jobs to India which essentially turned the position into a call center job, Customer Service as a department isn't taken seriously at all, nor are they included in many company events. Very difficult to move up or around the company, especially out of CS because everyone hates working in Customer Service.

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5,0
10 giu 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Work-life balance Hybrid Uncapped commission Benefits Extensive training Base salary

Svantaggi

Commission structure Poor leads provided

2,0
11 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Gaining experience targeting multiple industries

Svantaggi

Management doesn’t care about you. Unrealistic goals. Everyone at 30-40% of quota. Complicated quota attainment system. Your job is to ask for 70% of margins for small businesses that have only 10-15% margin budgets

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