Manuals not thorough enough for most problems - Recensione dipendente - Technical Support Specialist presso Guardian Protection

4,0
22 mar 2023
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The working environment and people around you are super positive.

Svantaggi

EXTREMELY difficult to troubleshoot problems when there aren't easy to navigate manuals. Also, guardian acquired another company without providing new information on their systems. Was completely in the dark trying to fix someone's problem over the phone.

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5,0
21 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Work-life balance is nice, very human and enjoyable staff/management, a culture of community

Svantaggi

Weekends off are hard to come by due to the nature of the job. But PTO is available and management is flexible

1,0
13 giu 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Comprehensive benefits Generous amount of PTO

Svantaggi

Income does not match current cost of living. Work could be completely remote, but isn’t. If you perform well, more will be asked of you with no compensatory incentive. Poor transitions during company acquisitions. Toxic hierarchal work environment.

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