Used to be a rocketship but struggling now - Recensione dipendente - Operations presso Gusto

2,0
27 set 2017
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good people and interesting, rewarding work (varies a lot depending on team). Easy going and laid back people who are trying hard. Product is a major strength.

Svantaggi

A company on the way down unfortunately. Mass exodus happening lately (half the product team left, sales people leaving and worse - engineers are leaving as well). This is abnormal turnover. Management is simply not equipped or experienced enough to scale and accelerate growth at the same time. Getting hard to hire talent and sometimes hiring managers are resorting to making false promises just to get people in the door. Once these people come in they realize they bought into a fantasy. That said, it's still a decent place - just don't come here expecting massive personal and professional growth. Gusto is a good 8-7 job that pays below market but tries to make it up in other ways with decent perks (free lunch, dinner)

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5,0
10 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Smart and friendly coworkers. Excellent team culture

Svantaggi

Tunnel visions on AI a bit too much

1,0
24 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Free food Cool people in sales org Middle Management is cool

Svantaggi

The amount of turnover is genuinely astonishing Some teams are hitting less than 50% of quota AI has gotten out of hand.... It's almost comical Laid off 25+ people, partially because of "AI" I can genially say upwards of 10 of the most senior sellers have ALL left in the past 12 months "Upper" sales management is lost - focusing on AI above the actual processes and operations that can grow revenue No 401(k) 2 of 65+ GPRO reps in '2025 went to Presidents Club NO VALUE IN SALES TRAINING Rev-Opp's calls all the shots for partner sales - and they have not made any decisions that have driven an increase in revenue. Upper management and Rev Opp's stopped a majority of lead sources for Account Executives, expanded quotas, fired middle management, and fired the entire team. I would avoid working at Gusto at all costs.

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