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      Gusto

      Azienda coinvolta

      Recensioni su Gusto

      Toxic - Recensione dipendente - Customer Care presso Gusto

      2,0
      23 giu 2020
      Customer care
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      During normal times, you are surrounded by amazing coworkers and have access to good benefits (free snacks, lunch, etc.). The company itself is working towards a good cause and has growth potential.

      Svantaggi

      Specific to upper management in engagement/care teams — I have genuinely never worked under a more toxic management team. Advocates in care are overworked and stressed out to the point it causes legitimate health concerns among people, and upper management is quick to brush off those concerns as our problem. People are fired for arbitrary reasons and given almost no context.

      Esplora altre recensioni su Gusto

      5,0
      10 giu 2026
      Software engineer
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Smart and friendly coworkers. Excellent team culture

      Svantaggi

      Tunnel visions on AI a bit too much

      1,0
      24 giu 2026
      Partner account manager
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Free food Cool people in sales org Middle Management is cool

      Svantaggi

      The amount of turnover is genuinely astonishing Some teams are hitting less than 50% of quota AI has gotten out of hand.... It's almost comical Laid off 25+ people, partially because of "AI" I can genially say upwards of 10 of the most senior sellers have ALL left in the past 12 months "Upper" sales management is lost - focusing on AI above the actual processes and operations that can grow revenue No 401(k) 2 of 65+ GPRO reps in '2025 went to Presidents Club NO VALUE IN SALES TRAINING Rev-Opp's calls all the shots for partner sales - and they have not made any decisions that have driven an increase in revenue. Upper management and Rev Opp's stopped a majority of lead sources for Account Executives, expanded quotas, fired middle management, and fired the entire team. I would avoid working at Gusto at all costs.

      2
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