This company puts its customers first - not employees. - Recensione dipendente - Analyst presso Gusto

2,0
30 gen 2016
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Hot startup, meals, Silicon Valley darling

Svantaggi

Meaningless culture buzzwords, frequent random firings, wrongly attributed culpability, lack of career development, poor leadership, below market compensation, biased Glassdoor reviews (asked to post in your first week), tedious work, poor prioritization of engineering efforts, Stanford duck syndrome, minimal talent

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Risposta di Gusto
10y
Thank you for your feedback on being an employee at Gusto. We would love to understand your perspective better and talk about ways we can improve the concerns you raised. Related to writing Glassdoor reviews, we very much appreciate the feedback and apologies for any miscommunication - it’s intended to be specific to reviewing the interview experience - moving forward, we’ll ask for this feedback in training run by our recruiting team to avoid this misunderstanding. We have grown quickly over the last few months, with 80% of the company having started in the last 12 months. Through AMAs, bi-weekly company meetings, regular surveys and hopefully the ability to speak directly and honestly with leadership or the People team, we hope there are avenues to share these opinions internally as well. Developing our people is a major focus in 2016, and we have only really scratched the surface thus far. We hope you’ll be candid with us internally and reach out, as we’d love to partner with you to improve not only your experience, but the experience of everyone at Gusto, too.

Esplora altre recensioni su Gusto

5,0
10 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Smart and friendly coworkers. Excellent team culture

Svantaggi

Tunnel visions on AI a bit too much

1,0
24 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Free food Cool people in sales org Middle Management is cool

Svantaggi

The amount of turnover is genuinely astonishing Some teams are hitting less than 50% of quota AI has gotten out of hand.... It's almost comical Laid off 25+ people, partially because of "AI" I can genially say upwards of 10 of the most senior sellers have ALL left in the past 12 months "Upper" sales management is lost - focusing on AI above the actual processes and operations that can grow revenue No 401(k) 2 of 65+ GPRO reps in '2025 went to Presidents Club NO VALUE IN SALES TRAINING Rev-Opp's calls all the shots for partner sales - and they have not made any decisions that have driven an increase in revenue. Upper management and Rev Opp's stopped a majority of lead sources for Account Executives, expanded quotas, fired middle management, and fired the entire team. I would avoid working at Gusto at all costs.

3
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