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      H&R Block

      Azienda coinvolta

      Recensioni su H&R Block

      Good working environment - Recensione dipendente - Client Services Professional and Receptionist presso H&R Block

      3,0
      7 ago 2012
      Client services professional and receptionist
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      The group of tax professionals were quite friendly, pleasant, and personable. The overall work environment was professional without being stuffy. Scheduling was very flexible.

      Svantaggi

      The cost for services is very high - perhaps immorally so for those with little to no income. Also, the surcharges for refund anticipation loans were quite extravagant. HR Block is probably better than other payday lenders, but the whole industry is somewhat tainted. All employees preferred when the initial rush was over and more established clients who could afford the services began to arrive.

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      5,0
      22 giu 2026
      Dipendente anonimo
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Great work during tax season

      Svantaggi

      Not available year round for most employees

      3,0
      23 giu 2026
      Senior tax analyst
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Flexible availability. Path for promotion is obvious and quantified.

      Svantaggi

      Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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