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      H&R Block

      Azienda coinvolta

      Recensioni su H&R Block

      Flexible work schedules but poor management - Recensione dipendente - Client Service Representative presso H&R Block

      3,0
      27 mar 2019
      Client service representative
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      - Flexible work schedule which is great for students who want to work a part-time job - I work as a front desk clerk so I am tasked with greeting clients, making appointments, and answering general questions - it was a pretty simple job

      Svantaggi

      - I even feel frustrated for our clients because the company's prices are so high - Prices are not transparent - The company pushes for profits and production, and no focus or value on maintaining customer loyalty and satisfaction - Training is very unorganized and unclear; they would get inexperienced people to train new employees

      Esplora altre recensioni su H&R Block

      5,0
      22 giu 2026
      Dipendente anonimo
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Great work during tax season

      Svantaggi

      Not available year round for most employees

      3,0
      23 giu 2026
      Senior tax analyst
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Flexible availability. Path for promotion is obvious and quantified.

      Svantaggi

      Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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      Ricerche correlate: Offerte di lavoro di H&R Block | Stipendi di H&R Block | Benefit di H&R Block | Colloqui di H&R Block
      Recensioni su H&R BlockRecensioni per Client Service Representative presso H&R BlockRecensione su H&R Block