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      H&R Block

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      Recensioni su H&R Block

      Love working for H&R Block - Recensione dipendente - Office Manager presso H&R Block

      4,0
      18 lug 2013
      Office manager
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Great people to work with. Great DM and DOC. As an OM, I have great offices and associates.

      Svantaggi

      District personalization is gone!!! When WHQ took the TTS coordinator job away, as associates and prospective new associates the personalization of having someone locally to assist is gone. The survey of clients during tax season is not a good survey to assess TPs. Being seasonal and little opportunity during the off season for associates to work, you lose a lot of good Office Leaders due to them having to get another job.

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      5,0
      28 giu 2026
      Client service representative
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Loved my team, great skill to have and career adavancement.

      Svantaggi

      Hectic routine, difficult client can cause a lot of issues.

      3,0
      23 giu 2026
      Senior tax analyst
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Flexible availability. Path for promotion is obvious and quantified.

      Svantaggi

      Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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