Good but not Great - Recensione dipendente - Senior Infrastructure Engineer presso H&R Block

3,0
28 lug 2021
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good Bonus provided company does well. 401K match, Unlimited PTO's, health insurance is neutral. Bonus percentages are good compared to other offices with same designation.

Svantaggi

should expect lots of layovers as the company is going through a technological transformation and ramping up offshore resources. But if you stick well within this transformation you get to learn a lot in terms of new technologies and all.

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5,0
28 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Loved my team, great skill to have and career adavancement.

Svantaggi

Hectic routine, difficult client can cause a lot of issues.

3,0
23 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Flexible availability. Path for promotion is obvious and quantified.

Svantaggi

Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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