Technical Support - Recensione dipendente - Technical Support presso H&R Block

4,0
23 apr 2015
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Block has a flexible schedule, there is always room for more hours!

Svantaggi

Tax season is only five months. When you get furloughed you don't truly know long you will be of.

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5,0
28 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great coworkers and enjoy helping clients

Svantaggi

Long hours, especially at the end of tax season

3,0
23 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Flexible availability. Path for promotion is obvious and quantified.

Svantaggi

Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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