Okay Seasonal job - Recensione dipendente - CSP - Client Service Professional presso H&R Block

4,0
18 lug 2022
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I love that they’re very flexible perfect for students and or having a second job, perks is that you get your taxes done for free. Customer service is great in regards to helping out the client’s needs before filing taxes.

Svantaggi

The only downfalls of this position is the setup of having to do campaign calls, which they’re not very effective at times lack of feedback towards management doesn’t really exist as to let them know what works to bring in more clients and such. Training should be implemented a little more year after year coming back rather than starting day one and cramming new schedule manager and new system por protocols. Another thing is I wish there was room for growth instead of just tax pro, also that it’s just a seasonal job.

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5,0
28 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Loved my team, great skill to have and career adavancement.

Svantaggi

Hectic routine, difficult client can cause a lot of issues.

3,0
23 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Flexible availability. Path for promotion is obvious and quantified.

Svantaggi

Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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