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      H&R Block

      Azienda coinvolta

      Recensioni su H&R Block

      Nice place to work - Recensione dipendente - CSP - Client Service Professional presso H&R Block

      5,0
      12 lug 2023
      Csp - client service professional
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      It's an easy job once you get the hang of it. There is a lot of stuff to learn in the beginning, but all the tax pros are helpful answering any questions you have.

      Svantaggi

      I'd say the worst part are those random cranky clients. The ones that get angry over the phone that you have to call them to confirm an appointment they made or the ones that get angry in person because they don't like filling out the required drop-off forms because they "don't have time for that", when it takes 5 minutes. The hourly pay could be a couple of dollars higher.

      Esplora altre recensioni su H&R Block

      5,0
      28 mar 2026
      Associate team leader
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Great coworkers and enjoy helping clients

      Svantaggi

      Long hours, especially at the end of tax season

      3,0
      23 giu 2026
      Senior tax analyst
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Flexible availability. Path for promotion is obvious and quantified.

      Svantaggi

      Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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