Stay as far away as possible, as a client OR potential employee - Recensione dipendente - Multi-Unit Team Leader presso H&R Block

1,0
4 ago 2023
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

• Extremely flexible May-December, but only because you are a very part-time employee • That's it

Svantaggi

• None of the proprietary systems within the company work. If you think this tax company should be able to reliably file taxes, you would be wrong. • The company has discovered how to erase trust with its employees AND clients • The company's business outlook is extremely poor and will only get worse. Not only because the IRS is changing how taxes get done, but because of the awful decisions the company makes regarding technology and retaining talent • The company has a culture of complete ambivalence, taking the name and brand for granted. For example: • Tax software for 2022 was built on a system that Microsoft stopped supporting almost 2 years ago

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5,0
22 giu 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great work during tax season

Svantaggi

Not available year round for most employees

3,0
23 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Flexible availability. Path for promotion is obvious and quantified.

Svantaggi

Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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