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      H&R Block

      Azienda coinvolta

      Recensioni su H&R Block

      Great Place to Work - Recensione dipendente - Customer Service Professional (CSP) presso H&R Block

      5,0
      20 apr 2025
      Customer service professional (csp)
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      I am a seasonal CSP. I have worked for H&R Block for three tax seasons. They are very flexible with employees schedules that is why I keep coming back. The leadership is very upfront as to what is expected of you. Everyone helps each other. The clients are great, you see the same loyal clients every year. H&R Block offers their employees a free tax course if you want to grow and become a tax professional.

      Svantaggi

      Their prices are going up. Client's would like the coffee and cookies back in the lobby.

      Esplora altre recensioni su H&R Block

      5,0
      28 giu 2026
      Client service representative
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Loved my team, great skill to have and career adavancement.

      Svantaggi

      Hectic routine, difficult client can cause a lot of issues.

      3,0
      23 giu 2026
      Senior tax analyst
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Flexible availability. Path for promotion is obvious and quantified.

      Svantaggi

      Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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      Ricerche correlate: Offerte di lavoro di H&R Block | Stipendi di H&R Block | Benefit di H&R Block | Colloqui di H&R Block
      Recensioni su H&R BlockRecensioni per Customer Service Professional (CSP) presso H&R BlockRecensione su H&R Block