This was a professional and friendly atmosphere. - Recensione dipendente - CSP - Client Service Professional presso H&R Block

5,0
29 apr 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I enjoyed working here. The people are amazing. The training was virtual, which was nice. It was a supportive group.

Svantaggi

The CSP role is only allowed to work up to 40 hours. I didn't look at that as much of a downside to the position, but others might.

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5,0
22 giu 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great work during tax season

Svantaggi

Not available year round for most employees

3,0
23 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Flexible availability. Path for promotion is obvious and quantified.

Svantaggi

Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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